We understand that planning a golf vacation can be a little stressful, but we have listed some of our top 10 FAQ's below to help answer some of your questions. The questions we have listed are some of the important ones that you need to know and can help you start planning your perfect golf vacation:
1. Q. What is included in my golf package?
2. Q. What is your payment policy?
3. Q. What are your cancellation penalties?
4. Q. What happens if I'm rained out?
5. Q. What size group can I book?
6. Q. Can each member of my group pay individually?
7. Q. How far in advance can I book my trip?
8 .Q. When will I receive my confirmations and vouchers?
9. Q. What if I have a medical emergency while on a trip, or if my golf clubs are damaged during travel?
10. Q. What is your mailing address?
If you have a rental car, you will be responsible for local taxes, drop off and concession fees. Many of our accommodation partners include breakfast or other special amenities; please check your itinerary for specific details.
A. What is your payment Policy?
An initial deposit of $100 per golfer is requred for us to secure your tee times and accommodations. Final payment is required 40 days prior to departure. If you are booking within 40 days, full payment is required. We accept Visa, Master Card, Discover, and American Express. Payments for some condo properties and resorts may require a higher deposit per golfer. Please aske your golf vacations specialist for details.
A. What are your cancellation penalties?
All trips booked with us are subject to cancellation penalties, as many of our golf course and hotel partners have strict cancelation penalties. In order to receive a refund, you must return your vouchers to our office and refunds will be issued either back to your credit card or by check. No refunds are issued for unused portions of your trip.
Certain condos and beach homes have different cancellation penalties. Ask your golf vacation specialist for details on these properties. You may view our entire terms and conditions here
A. How far in advance can I book my trip?
Many of our golf course, hotel and accommodation partners allow us to book up to 12 months in advance. For certain properties, it is best to book as far in advance as possible because certain condos and private homes book quickly. It most cases it only takes a $100 deposit to hold your reservation, so booking in advance will assure you the property and golf courses that you are most interested in.
Confirmation of your tee times and accommodations will be e-mailed out to you within 2-3 business days after your deposit. 30 days prior to your departure, we will mail you vouchers. Your vouchers will need to be taken with you on your trip as you will need to present them to the golf courses and hotels.
We strongly recommend that you purchase travel insurance as a part of your golf vacation package. Our insurance policy is through Travel Guard and covers trip cancellation protection, loss or damage to golf clubs, and travel medical. Talk with one of our golf vacation specialists about customizing a travel insurance plan to fit your needs.
A. What is your mailing address?
Fairways, Golfthere
P.O. Box 361546
Birmingham, AL 35236